1. Introduction
Welcome to Al Zorah Properties. We are committed to protecting your privacy and ensuring the highest level of security for your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information across our website and during our professional real estate consultations.
2. Information We Collect
We collect information to provide you with a personalized and efficient real estate experience.
Personal Identification: Name, email address, phone number, and WhatsApp contact details.
Property Preferences: Information regarding your budget, preferred locations, and property types (villas, townhouses, or apartments).
Documentation: For transactions or formal offers, we may collect copies of passports, Emirates IDs, or proof of funds as required by UAE real estate regulations.
Technical Data: IP address, browser type, and interaction data via cookies to improve our website’s performance and SEO.
3. How We Use Your Information
Your data is used ethically and transparently to:
Personalize Property Matching: Providing listings that specifically align with your investment goals or lifestyle needs.
Communication: Sending updates via email or WhatsApp regarding new project launches, construction progress, or market insights.
Regulatory Compliance: Meeting the requirements set by the relevant Northern Emirates authorities.
Lead Management: Ensuring our sales team can provide timely responses to your viewing requests.
4. Ethical Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Disclosure only occurs under the following circumstances:
Authorized Developers: Sharing necessary details with developers to facilitate your property booking or registration.
Financial Partners: With your explicit consent, sharing details with mortgage brokers or banks to assist in your financing process.
Legal Necessity: If required by UAE law to prevent fraud or comply with Anti-Money Laundering (AML) regulations.
5. Data Security & Retention
We employ industry-standard encryption and secure server protocols to protect your data. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and tax obligations.
6. Your Rights and Choices
You maintain full control over your data, including the right to:
Access & Rectify: Request a copy of the data we hold or ask for corrections.
The Right to be Forgotten: Request the permanent deletion of your personal data from our CRM, provided it is not required for an active legal contract.
Opt-Out: Unsubscribe from marketing reels, carousels, or newsletters at any time via the link provided in our communications.
7. Cookies and Tracking
Our website uses cookies to analyze traffic and optimize your search experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain property search features.
8. Updates to This Policy
As the UAE real estate market and digital regulations evolve, we may update this policy. We encourage you to review this page periodically to stay informed.
9. Contact Us
Have questions about how we handle your information? You can find our phone number, office address, and social links in the footer below. For specific privacy-related requests, feel free to email us at info@alzorahprop.com.
